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We now have a Facebook page - Crofton and Sharlston Medical Practice - we are busy populating it so please bear with us. We hope you will find this useful.

25.03.2020 

Update re ordering of repeat prescriptions 

Good morning everybody,

We hope you are following national guidance and keeping as safe and well as you all possibly can during difficult times.

A couple of days ago, to help people who were not signed up to order their regular repeat prescriptions online, we temporarily re introduced the facility to telephone in your prescription requests. We asked for you to phone for these after 10am Monday to Friday. We are already having to reduce the time period for phoning in to try and free up the phone lines during the day .

You will until further notice only be able to telephone repeat prescription orders in, between 10am and 12.30pm. Apologies for this reduced window of time, but having 10,700 patients on our list and approximately a third being on repeat medication, is why the phones have become much busier and patients are saying they cannot get through to us as quickly as they would like.

We have had several comments thanking us for allowing the telephone option during these difficult times, however for some reason many people who used to order online, have stopped doing this and are phoning instead.

This is now causing blockage on the phone lines and patients ringing in for help and advice cannot get through. Can we please ask for your help and request those people who have access to ordering online, continue to do so, rather than revert to the telephone? This would be faster for you, it could be done at a time that suits you and also help your fellow patients who cannot order on line.

For patients who do have access to the internet, but haven’t yet signed up to the practice online service ( which is made available via our reception validation process; which needs you to bring identification into the practice - and for obvious reasons is currently suspended due to stay at home guidelines) there is another way you could order your prescriptions online called the NHS App. Please see the next update following this message which will explain how to do this.

Keep safe and look after yourself and others where possible. Thank you as always for your support and understanding

End of message

If you have returned to the UK from in the last 14 days from China Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau and develop symptoms of cough or fever or shortness of breath, you should immediately:

    • stay indoors and avoid contact with other people as you would with the flu
    • call NHS 111 to inform them of your recent travel to one of the countries mentioned above
  • do not go to your GP surgery, do not attend A&E or other health facilities – help will come to you

How to avoid catching and spreading germs:

There are things you can do to help stop germs like coronavirus spreading:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

PLEASE BE AWARE THAT WHILST THERE ARE NATIONAL AND / OR LOCAL CONCERNS REGARDING THE CORONAVIRUS, WE HAVE SUSPENDED THE ONLINE SERVICE FOR BOOKING APPOINTMENTS ONLINE. THIS IS TO ENSURE ALL PATIENTS ARE GIVEN THE MOST RECENT AND CORRECT INFORMATION AND ADVICE WHEN WANTING TO SEE A CLINICIAN.

Coronavirus - Have you returned from China recently or in contact with anyone else who may have done so?

Additional services available for patients needing support with smoking cessation, weight management and / or non clinical issues such as benefits, loneliness, relationship breakdowns, anxiety, depression and drug or alcohol addiction

Since working together with other local Practices within our Network (Trinity Health Group) THG,  we have been developing ways with existing services in them becoming easier to access by your self referral, hopefully which will reduce waiting times where possible.  From November 2019, you can self refer yourself to services listed above, should you need them. On how to access these services please click on the Primary Care Home - Networking header at the top of the page. You can also self refer yourself to our Social Prescriber link worker who can work with you to ensure you get access to the most appropriate service to meet your needs

National Eye Health Week - 23rd to 29th Sept 2019

There is some excellent work taking place and resources available - please take a look at the links below and share with anyone who it might help - it could save someone's sight!

Eye Health leaflet

Eye tests

Preventable sight loss advice

Take a look at NHS Healthy Wakefield, by clicking here

There is a lot going on in and around Wakefield to help support everyone's health and well being. Click the link above and see a variety of tools and information to know where to go for help when you need it.

Enjoy the sun - but keep safe this summer!

Please click the link below with tips and advice on how to keep safe in the sun

http://www.wakefield.gov.uk/Documents/health-care-advice/public-health/seasonal-health-summer.pdf

Trinity Care

Trinity Care is the name of our local in-hours and out of hours triage service. The service runs from Trinity Medical Centre, based in central Wakefield and covers patients registered at Crofton and Sharlston Medical Practice, Warrengate Medical Centre, Maybush Medical Centre, Trinity Medical Practice and Eastmoor Surgery.

From May 2016, Crofton and Sharlston Medical Practice joined Trinity Care to support local services including our Accident and Emergency units and also to ensure out of hours services for our patients, remain as local as possible for as much of the time we are currently able to cover.

From 6.30pm - 8pm on weekdays Monday to Friday and 9am - 3pm at weekends and on Bank Holidays, if you need to be seen urgently you should still phone our practice telephone number 01924 862621, but your call will automatically be directed to Trinity Care during these hours.

They will assess your symptoms and if necessary you will be able to see a GP at Trinity Medical Centre, . For calls outside of these hours will remain the same - for clinical advice, home visits that cannot wait until the surgery reopens, please call 111. For urgent assistance, please call 999.

Trinity Care is open 365 days a year including Christmas, Easter and New Year.

Other times when we are closed (after 8pm week days or before 9am or after 3pm weekends and bank holidays)

The out of hour’s doctor’s service is provided by NHS 111. This service operates at all the hours the practice is closed excluding times stated above.  If you  require a doctor or need advice in an emergency, out of surgery times, if you ring the surgery line on 01924 862621 you will be advised to  hang up and telephone 111, who will direct your call to the appropriate service.

NHS Walk In Centre

This is situated at King Street Medical Centre, 47 King Street, Wakefield, WF1 2SN. Tel No 0845 121 1023

  • Seven days a week service
  • No appointment necessary
  • Treatment for minor injuries and illnesses e.g strains, coughs, colds and flu like symptoms
  • View the Walk In Centre Details

Telephone appointment slots

We have offered telephone appointment slots with GPs for quite a while (please ask a receptionist for more information if you think this is appropriate for you). We also offer specific times for our young people to discuss  personal issues they are worried about with a GP - please ask a receptionist for more information regarding either of these services

Ordering repeat prescription changes

Please be aware that we no longer accept telephone requests for ordering repeat prescriptions. The main reason for this is one of safety and to prevent the wrong medication being ordered or prescribed. Many drugs have long and complicated names and errors can be made when ordering or describing what your drugs look like. Our repeat prescription clerks, whilst are fully trained, they are not clinicians and can only request what is ordered or pronounced / spelt by the patient. We are very sorry to those who used this service, but hope you can appreciate why we have decided to stop this method of ordering and can find an alternative option which suits you. Changed from May 2016

Other times when we are closed (after 8pm week days or before 9am or after 3pm weekends and bank holidays)

closedThe out of hour’s doctor’s service is provided by NHS 111. This service operates at all the hours the practice is closed excluding times stated above.  If you  require a doctor or need advice in an emergency, out of surgery times, if you ring the surgery line on 01924 862621 you will be advised to  hang up and telephone 111, who will direct your call to the appropriate service.

NHS Walk In Centre

This is situated at King Street Medical Centre, 47 King Street, Wakefield, WF1 2SN. Tel No 0845 121 1023

  • Seven days a week service
  • No appointment necessary
  • Treatment for minor injuries and illnesses e.g strains, coughs, colds and flu like symptoms
  • View the Walk In Centre Details

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and/or shortness of breath constitute an emergency.

Young Person friendly

We are proud to announce that we have received an award from the Youth Association Group - Growing Yorkshires Future, for becoming a young people friendly practice. Please see our Young Peoples Friendly corner, under our services tab at the top of this screen

 

Health News from the BBC and the NHS

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